Delete your Raha Sign account

You can delete your account and all of its data yourself, at any time.

In the app (fastest)

1. Open Raha Sign and sign in.
2. Tap Account.
3. Scroll to Your data and tap Delete account.
4. Confirm. Your account is deleted right away.

Without the app

Email support@rahatools.com from the email address of your account with the subject “Delete my Raha Sign account”. We confirm it’s you and delete the account within 7 days.

What is deleted

• Your profile (name, email, password), saved signature and initials
• Every document you sent, its files, signatures and audit trail, and your templates
• Your notification tokens and plan records

Encrypted backups expire within 30 days. Signing links for documents you sent stop working. Documents someone else sent you stay in their account. Documents you signed only on your phone stay on your phone until you uninstall the app.

Delete some data, keep your account

• A document: open it in Documents, tap ⋮ and then Delete. Its file, signatures and audit trail are removed from our servers right away. A document still out for signature must be voided first (⋮ → Void document).
• A template: in Templates, tap the template and then Delete template.
• A document someone sent you: Delete removes it from your list. The sender keeps their own copy.
• Anything else: email support@rahatools.com from your account’s email address and tell us what to delete. We do it within 7 days.

Encrypted backups expire within 30 days.

Subscriptions

Deleting your account doesn’t cancel a Google Play subscription. Cancel it in Google Play → Payments & subscriptions → Subscriptions.